This was my first visit to JRA , and found the service to be excellent and professional. I needed some items to be fixed on my 2010 Subaru Outback, and a couple additional items that may have needed service. I was given a good detailed explanation of what they would do and also assured me they would conduct a detailed check to see if any other items needed servicing. I was very pleased with the items they addressed. They have a friendly and honest business approach which made it a pleasure doing business with them. I would recommend them to anyone!